/* ==========================================================================
   triage.css — SAFETY-CRITICAL clinic AI receptionist / triage
   Persian / RTL, dark design system. Mobile-first.
   Serves people in emotional distress: safety + clarity before aesthetics.
   All tokens are self-contained here so the component renders correctly even
   if the host page's :root variables are absent.
   ========================================================================== */

.triage-scope {
    /* Dark design tokens (site language) */
    --tri-canvas: #0A0A0F;
    --tri-surface: #141418;
    --tri-elevated: #1C1C22;
    --tri-border: rgba(255, 255, 255, 0.09);
    --tri-border-strong: rgba(255, 255, 255, 0.16);
    --tri-text-1: #F0F0F2;
    --tri-text-2: #A0A0AB;
    --tri-text-3: #62626D;
    --tri-accent: #6E56CF;
    --tri-accent-hover: #7C66DC;
    --tri-accent-bg: rgba(110, 86, 207, 0.15);
    --tri-success: #30A46C;
    --tri-success-bg: rgba(48, 164, 108, 0.14);
    --tri-warning: #FFC53D;
    --tri-error: #E5484D;
    --tri-error-hover: #F2555A;
    --tri-error-bg: rgba(229, 72, 77, 0.14);
    --tri-error-border: rgba(229, 72, 77, 0.45);
    --tri-radius: 16px;
    --tri-radius-sm: 12px;
    --tri-font: 'Vazirmatn', 'Inter', system-ui, sans-serif;

    font-family: var(--tri-font);
    direction: rtl;
    text-align: start;
    box-sizing: border-box;
}

.triage-scope *,
.triage-scope *::before,
.triage-scope *::after {
    box-sizing: border-box;
}

/* ==========================================================================
   1. ALWAYS-VISIBLE EMERGENCY BANNER (server-rendered; works without JS)
   ========================================================================== */

.triage-emergency-banner {
    position: sticky;
    inset-block-start: 0;
    z-index: 1200;
    width: 100%;
    background: linear-gradient(180deg, rgba(229, 72, 77, 0.20) 0%, rgba(20, 20, 24, 0.98) 100%);
    border-block-end: 2px solid var(--tri-error-border);
    backdrop-filter: blur(8px);
    padding: 12px 16px;
    box-shadow: 0 6px 24px rgba(0, 0, 0, 0.45);
}

.triage-eb-inner {
    max-width: 1100px;
    margin-inline: auto;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.triage-eb-head {
    display: flex;
    align-items: center;
    gap: 8px;
    color: #FF8A8E;
    font-weight: 800;
    font-size: 14px;
    line-height: 1.5;
}

.triage-eb-head .triage-eb-dot {
    inline-size: 9px;
    block-size: 9px;
    border-radius: 50%;
    background: var(--tri-error);
    box-shadow: 0 0 0 0 rgba(229, 72, 77, 0.7);
    animation: triage-pulse 1.8s infinite;
    flex-shrink: 0;
}

@keyframes triage-pulse {
    0%   { box-shadow: 0 0 0 0 rgba(229, 72, 77, 0.6); }
    70%  { box-shadow: 0 0 0 12px rgba(229, 72, 77, 0); }
    100% { box-shadow: 0 0 0 0 rgba(229, 72, 77, 0); }
}

.triage-eb-numbers {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.triage-call-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    min-block-size: 46px;
    padding: 10px 16px;
    border-radius: var(--tri-radius-sm);
    background: var(--tri-error);
    color: #fff;
    font-weight: 700;
    font-size: 15px;
    text-decoration: none;
    border: none;
    cursor: pointer;
    transition: background 0.15s ease, transform 0.1s ease;
    flex: 1 1 auto;
    min-inline-size: 140px;
}

.triage-call-btn:hover,
.triage-call-btn:focus-visible {
    background: var(--tri-error-hover);
    color: #fff;
    text-decoration: none;
    outline: 2px solid #fff;
    outline-offset: 2px;
}

.triage-call-btn:active { transform: scale(0.98); }

.triage-call-btn .triage-call-icon { font-size: 16px; line-height: 1; }
.triage-call-btn .triage-call-label { font-weight: 600; }
.triage-call-btn .triage-call-number { font-weight: 800; letter-spacing: 0.02em; }

/* WhatsApp variant */
.triage-call-btn--wa { background: #25D366; color: #08240F; }
.triage-call-btn--wa:hover,
.triage-call-btn--wa:focus-visible { background: #34e07a; color: #08240F; outline-color: #fff; }

/* Secondary (accent) call action, e.g. on-call phone in non-crisis contexts */
.triage-call-btn--accent { background: var(--tri-accent); color: #fff; }
.triage-call-btn--accent:hover,
.triage-call-btn--accent:focus-visible { background: var(--tri-accent-hover); color: #fff; }

.triage-eb-disclaimer {
    color: var(--tri-text-2);
    font-size: 12.5px;
    line-height: 1.7;
    margin: 0;
    display: flex;
    align-items: flex-start;
    gap: 6px;
}

.triage-eb-disclaimer .triage-eb-shield { color: var(--tri-warning); flex-shrink: 0; }

/* ==========================================================================
   2. TRIAGE CHAT WIDGET
   ========================================================================== */

.triage-widget {
    max-width: 760px;
    margin-inline: auto;
    margin-block: 32px;
    background: var(--tri-surface);
    border: 1px solid var(--tri-border);
    border-radius: var(--tri-radius);
    overflow: hidden;
    color: var(--tri-text-1);
}

.triage-widget-head {
    padding: 18px 20px;
    border-block-end: 1px solid var(--tri-border);
    background: linear-gradient(180deg, var(--tri-accent-bg) 0%, transparent 100%);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-wrap: wrap;
}

.triage-widget-title {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 16px;
    font-weight: 700;
    color: var(--tri-text-1);
    margin: 0;
}

.triage-widget-title .triage-avatar {
    inline-size: 34px;
    block-size: 34px;
    border-radius: 50%;
    background: var(--tri-accent-bg);
    color: #B7A9F0;
    display: grid;
    place-items: center;
    font-size: 16px;
    flex-shrink: 0;
}

.triage-widget-title .triage-sub {
    display: block;
    font-size: 11.5px;
    font-weight: 500;
    color: var(--tri-text-3);
    margin-block-start: 2px;
}

/* Abroad toggle */
.triage-abroad {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    cursor: pointer;
    user-select: none;
    font-size: 13px;
    color: var(--tri-text-2);
    padding: 6px 4px;
    min-block-size: 40px;
}

.triage-abroad input {
    position: absolute;
    opacity: 0;
    inline-size: 1px;
    block-size: 1px;
}

.triage-abroad .triage-switch {
    position: relative;
    inline-size: 40px;
    block-size: 22px;
    border-radius: 999px;
    background: var(--tri-elevated);
    border: 1px solid var(--tri-border-strong);
    transition: background 0.15s ease;
    flex-shrink: 0;
}

.triage-abroad .triage-switch::after {
    content: '';
    position: absolute;
    inset-block-start: 2px;
    inset-inline-end: 2px;
    inline-size: 16px;
    block-size: 16px;
    border-radius: 50%;
    background: var(--tri-text-2);
    transition: transform 0.15s ease, background 0.15s ease;
}

.triage-abroad input:checked + .triage-switch { background: var(--tri-accent-bg); border-color: var(--tri-accent); }
.triage-abroad input:checked + .triage-switch::after { transform: translateX(-18px); background: var(--tri-accent); }
.triage-abroad input:focus-visible + .triage-switch { outline: 2px solid var(--tri-accent); outline-offset: 2px; }

/* Messages area */
.triage-messages {
    padding: 18px 16px;
    min-block-size: 180px;
    max-block-size: 60vh;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.triage-msg {
    display: flex;
    max-inline-size: 88%;
}

.triage-msg-bubble {
    padding: 12px 15px;
    border-radius: var(--tri-radius-sm);
    font-size: 14.5px;
    line-height: 1.85;
    white-space: pre-wrap;
    word-break: break-word;
}

.triage-msg--assistant { align-self: flex-start; }
.triage-msg--assistant .triage-msg-bubble {
    background: var(--tri-elevated);
    color: var(--tri-text-1);
    border: 1px solid var(--tri-border);
    border-start-start-radius: 4px;
}

.triage-msg--user { align-self: flex-end; margin-inline-start: auto; }
.triage-msg--user .triage-msg-bubble {
    background: var(--tri-accent);
    color: #fff;
    border-start-end-radius: 4px;
}

/* Typing indicator */
.triage-typing { align-self: flex-start; }
.triage-typing .triage-msg-bubble {
    background: var(--tri-elevated);
    border: 1px solid var(--tri-border);
    display: inline-flex;
    gap: 5px;
    align-items: center;
}
.triage-typing .triage-dot {
    inline-size: 7px;
    block-size: 7px;
    border-radius: 50%;
    background: var(--tri-text-3);
    animation: triage-typing 1.2s infinite ease-in-out;
}
.triage-typing .triage-dot:nth-child(2) { animation-delay: 0.15s; }
.triage-typing .triage-dot:nth-child(3) { animation-delay: 0.3s; }
@keyframes triage-typing {
    0%, 60%, 100% { opacity: 0.3; transform: translateY(0); }
    30% { opacity: 1; transform: translateY(-3px); }
}

/* Action chips (recommended therapists) */
.triage-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-self: flex-start;
    max-inline-size: 100%;
    margin-block-start: -4px;
}

.triage-action-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 9px 14px;
    min-block-size: 40px;
    border-radius: 999px;
    background: var(--tri-accent-bg);
    border: 1px solid var(--tri-accent);
    color: #C4B8F5;
    font-size: 13.5px;
    font-weight: 600;
    text-decoration: none;
    transition: background 0.15s ease, color 0.15s ease;
}
.triage-action-chip:hover,
.triage-action-chip:focus-visible {
    background: var(--tri-accent);
    color: #fff;
    text-decoration: none;
    outline: 2px solid var(--tri-accent-hover);
    outline-offset: 2px;
}
.triage-action-chip .triage-chip-icon { font-size: 12px; opacity: 0.85; }

/* ==========================================================================
   3. CRISIS CARD (urgent red) — never buried
   ========================================================================== */

.triage-crisis {
    align-self: stretch;
    max-inline-size: 100%;
    background: linear-gradient(180deg, rgba(229, 72, 77, 0.16) 0%, var(--tri-elevated) 100%);
    border: 2px solid var(--tri-error);
    border-radius: var(--tri-radius);
    padding: 18px;
    box-shadow: 0 0 0 4px rgba(229, 72, 77, 0.12), 0 10px 30px rgba(0, 0, 0, 0.4);
    animation: triage-crisis-in 0.25s ease-out;
}

@keyframes triage-crisis-in {
    from { opacity: 0; transform: translateY(8px); }
    to   { opacity: 1; transform: translateY(0); }
}

.triage-crisis-head {
    display: flex;
    align-items: center;
    gap: 10px;
    color: #FF8A8E;
    font-weight: 800;
    font-size: 15px;
    margin-block-end: 12px;
}
.triage-crisis-head .triage-crisis-icon {
    inline-size: 30px;
    block-size: 30px;
    display: grid;
    place-items: center;
    border-radius: 50%;
    background: var(--tri-error);
    color: #fff;
    font-size: 16px;
    flex-shrink: 0;
}

.triage-crisis-reply {
    color: var(--tri-text-1);
    font-size: 15px;
    line-height: 1.95;
    white-space: pre-wrap;
    word-break: break-word;
    margin-block-end: 16px;
}

.triage-crisis-section-label {
    font-size: 12.5px;
    font-weight: 700;
    color: #FF8A8E;
    margin-block-end: 8px;
    letter-spacing: 0.02em;
}

.triage-crisis-numbers {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-block-end: 16px;
}

.triage-crisis-numbers .triage-call-btn {
    inline-size: 100%;
    min-block-size: 54px;
    font-size: 16px;
    justify-content: space-between;
    padding-inline: 18px;
}

.triage-oncall {
    background: rgba(255, 255, 255, 0.03);
    border: 1px solid var(--tri-border);
    border-radius: var(--tri-radius-sm);
    padding: 14px;
}
.triage-oncall-title {
    font-size: 13px;
    font-weight: 700;
    color: var(--tri-text-1);
    margin-block-end: 4px;
    display: flex;
    align-items: center;
    gap: 6px;
}
.triage-oncall-name { color: var(--tri-text-2); font-size: 13px; font-weight: 600; }
.triage-oncall-note {
    color: var(--tri-text-3);
    font-size: 12.5px;
    line-height: 1.7;
    margin-block: 8px 12px;
}
.triage-oncall-buttons {
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.triage-oncall-buttons .triage-call-btn { inline-size: 100%; min-block-size: 50px; justify-content: space-between; padding-inline: 18px; }

/* ==========================================================================
   4. INPUT / COMPOSER
   ========================================================================== */

.triage-composer {
    display: flex;
    gap: 8px;
    padding: 14px 16px;
    border-block-start: 1px solid var(--tri-border);
    background: var(--tri-surface);
    align-items: flex-end;
}

.triage-input {
    flex: 1 1 auto;
    resize: none;
    background: var(--tri-canvas);
    border: 1px solid var(--tri-border-strong);
    border-radius: var(--tri-radius-sm);
    color: var(--tri-text-1);
    font-family: var(--tri-font);
    font-size: 14.5px;
    line-height: 1.7;
    padding: 12px 14px;
    min-block-size: 48px;
    max-block-size: 140px;
    outline: none;
    transition: border-color 0.15s ease;
}
.triage-input::placeholder { color: var(--tri-text-3); }
.triage-input:focus { border-color: var(--tri-accent); }

.triage-send {
    flex-shrink: 0;
    inline-size: 48px;
    block-size: 48px;
    border-radius: var(--tri-radius-sm);
    background: var(--tri-accent);
    color: #fff;
    border: none;
    cursor: pointer;
    display: grid;
    place-items: center;
    font-size: 18px;
    transition: background 0.15s ease, opacity 0.15s ease;
}
.triage-send:hover:not(:disabled),
.triage-send:focus-visible:not(:disabled) {
    background: var(--tri-accent-hover);
    outline: 2px solid var(--tri-accent-hover);
    outline-offset: 2px;
}
.triage-send:disabled { opacity: 0.5; cursor: not-allowed; }

/* Footer disclaimer (always visible under the chat) */
.triage-footer-disclaimer {
    padding: 12px 16px;
    border-block-start: 1px solid var(--tri-border);
    color: var(--tri-text-3);
    font-size: 12px;
    line-height: 1.7;
    display: flex;
    align-items: flex-start;
    gap: 6px;
    background: var(--tri-surface);
}
.triage-footer-disclaimer .triage-eb-shield { color: var(--tri-warning); flex-shrink: 0; }

/* Inline non-crisis error notice (keeps emergency numbers reachable) */
.triage-error-note {
    align-self: stretch;
    max-inline-size: 100%;
    background: var(--tri-error-bg);
    border: 1px solid var(--tri-error-border);
    border-radius: var(--tri-radius-sm);
    padding: 14px;
    color: #FFC9CB;
    font-size: 13.5px;
    line-height: 1.8;
}
.triage-error-note .triage-error-numbers {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-block-start: 12px;
}
.triage-error-note .triage-call-btn { inline-size: 100%; min-block-size: 50px; justify-content: space-between; padding-inline: 18px; }

/* Screen-reader only */
.triage-sr-only {
    position: absolute;
    inline-size: 1px;
    block-size: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

/* ==========================================================================
   5. RESPONSIVE
   ========================================================================== */

@media (min-width: 560px) {
    .triage-eb-numbers .triage-call-btn { flex: 0 1 auto; }
    .triage-crisis-numbers { }
}

@media (max-width: 480px) {
    .triage-emergency-banner { padding: 10px 12px; }
    .triage-call-btn { min-inline-size: 100%; }
    .triage-eb-numbers .triage-call-btn { flex: 1 1 100%; }
    .triage-messages { padding: 14px 12px; }
    .triage-widget { margin-inline: 8px; border-radius: var(--tri-radius); }
}

@media (prefers-reduced-motion: reduce) {
    .triage-eb-head .triage-eb-dot,
    .triage-typing .triage-dot,
    .triage-crisis { animation: none; }
}